Delivery Costs, Methods and Timings
We partner with Royal Mail for all deliveries within the UK mainland and Northern Ireland.
Royal Mail operate weekdays only and so any order placed with us on a Saturday or Sunday will be sent out for delivery on Monday.
Free delivery is available on memberships and products as follows:
- lyfeSwap membership
- lyfeEssentials membership – regular orders over £14.99
- One off purchases – orders over £30
If you have either our lyfeSwap or lyfeEssentials membership then we encourage you to include one off purchases in your regular delivery as they ship for free.
If free delivery is not applicable then currently (due to Covid-19) we only have our 2nd class delivery option available which is £3.25 and will take approximately 2-3 working days to be delivered to you but could take longer at this time.
Please do remember that we are an online shop and unlike marketplace businesses we hold everything in stock therefore 99.9% of the time you’ll receive all of your items in one packaging and delivery slot.
When packaging your products we use various eco friendly packing materials however, we will where possible, reuse boxes and void fillers that we receive from our own suppliers. “Reuse” over “buy new” is in our DNA and we encourage you to do the same with the packaging you receive from us.
All boxes we purchase are recyclable, biodegradable, plastic free and made from sustainable materials:
To keep your products safe in transit we use either packing paper which is recyclable, biodegradable and plastic free or packing peanuts. Our peanuts are also recyclable, biodegradable and plastic free.
To seal the cardboard boxes we use paper tape which is fully recyclable, biodegradable, plastic free and made from sustainable materials: