Delivery & Packaging

COVID-19 Update – JULY 2020

We are taking the current Covid-19 situation very seriously and as a business are adhering to ALL government guidelines including hand washing and social distancing as well as some of our own measures.

We are very fortunate to be based in the country side and have reduced our team to only those that are a necessity to fulfil orders.

Of course we offer contactless payments via our website and our delivery partner Royal Mail are offering contactless deliveries as well.

We are now processing orders as normal with the exception of our 24 hour delivery service. In the current climate it is not possible to guarantee those kind of deadlines.

Please also remember that Royal Mail may experience delays of their own.

Stay well and stay safe,

Best, Steve
Founder – greenerlyfe

Delivery Costs, Methods and Timings

We partner with Royal Mail for all deliveries within the UK mainland and Northern Ireland.

Royal Mail operate weekdays only and so any order placed with us on a Saturday or Sunday will be sent out for delivery on Monday.

Free delivery is available on memberships and products as follows:

  • lyfeSwap membership
  • lyfeEssentials membership – regular orders over £14.99
  • One off purchases – orders over £30

If you have either our lyfeSwap or lyfeEssentials membership then we encourage you to include one off purchases in your regular delivery as they ship for free.

If free delivery is not applicable then currently (due to Covid-19) we only have our 2nd class delivery option available which is £3.25 and will take approximately 2-3 working days to be delivered to you but could take longer at this time.

Please do remember that we are an online shop and unlike marketplace businesses we hold everything in stock therefore 99.9% of the time you’ll receive all of your items in one packaging and delivery slot. 

Packaging

When packaging your products we use various eco friendly packing materials however, we will where possible, reuse boxes and void fillers that we receive from our own suppliers. “Reuse” over “buy new” is in our DNA and we encourage you to do the same with the packaging you receive from us.

Cardboard Boxes

All boxes we purchase are recyclable, biodegradable, plastic free and made from sustainable materials:

Void Fillers

To keep your products safe in transit we use either packing paper which is recyclable, biodegradable and plastic free or packing peanuts. Our peanuts are also recyclable, biodegradable and plastic free.

Paper Tape

To seal the cardboard boxes we use paper tape which is fully recyclable, biodegradable, plastic free and made from sustainable materials: