Here at greenerlyfe our mission is to make eco friendly living simple, accessible and sustainable, so from January 1st 2023, we introduced our Price Match Guarantee for all branded products offered in our online shop.
Directly supporting these three core values, our Price Match Guarantee ensures our customers can shop confidently knowing they will always receive the best possible price on their purchases.
So here’s our promise to you.
If you find the same product on offer at a lower price on one of our UK based online competitors, we’ll beat that price by 10% or refund the difference plus 10% via a coupon for up to 7 days after your purchase from greenerlyfe.
Please contact us through our Contact Us page with the following information
- The website link of the competitor’s website showing the product at a cheaper price.
- The product name (including any variation such as size, colour etc) along with the price displayed on the competitor website.
Within 48 hours of receiving your information, we will check your claim.
If successful we will issue a coupon to the value of the difference +10% which you can redeem against the purchase of the product.
If you have already purchased the product from our online shop then the issued coupon can be redeemed against any full price product across our entire range.
Of course, there are some exclusions so please read through these carefully before claiming.
- The product in question must be new, identical in style, model, specification, size and colour, as well as being offered on exactly the same terms.
- Our Price Match Guarantee can be claimed against any mainland UK based online competitors but excludes unauthorized resellers, factory outlets, membership clubs, duty-free shops, home shopping channels, auction sites (such as eBay), market stalls, private sales and liquidation (or any other “closing down” or insolvency) sales.
- The competitor’s website must have the product in stock and available for immediate purchase or delivery – and – the product must be in stock and available in the greenerlyfe online shop.
- You must provide relevant and sufficient information with your claim (website link, product name and competitor’s price).
- For items already purchased in the greenerlyfe online store, our Price Match Guarantee applies up to 7 days post purchase after which you cannot claim.
- Proof of purchase will be required, without exception.
- Gift vouchers of any kind are excluded.
- The product in question must not be on sale, on special offer or have an exclusive discount applied to it. This includes any other retailer’s price match promotion which offers an additional rebate or other benefit.
- Price differences caused by typographical errors shall not apply
- The price being matched must include all taxes (including VAT), postage and packing charges as applicable.
- We must be able to verify the lower price being offered by the competitor to our satisfaction and we reserve the right where pricing doesn’t appear ‘fair’ on other retailer websites to withhold any coupon discounted with the difference in price for example where a retailer uses a strikethrough price rather than a promotion.
- We reserve the right to withdraw this Price Match Guarantee at any time.